DOX views the customer as a permanent long term relationship. DOX desires the calibration services offered to be on going as opposed to a one time service call. In addition, DOX is likely to pass on performing a calibration until that customer is totally confident they will receive the quality service that they expect and deserve. DOX is committed to maintaining affordable calibration costs in the industry.
DOX is accredited by A2LA to ISO/IEC 17025 and will offer a true working knowledge and documented experience in the system they are contracted to service.
This is our Promise…This is DOX Calibration…
DOX is committed to its’ customers to go well beyond their quality service expectations. DOX is dedicated to the highest standards, including:
- No travel expenses for scheduled calibration
- No hidden fees
- Fixed price quotes for calibration
- Standard service rates that apply to repairs
- Customers are offered the opportunity to schedule their own calibration
- A guarantee to be at a customer’s facility within 36 hours in the event a machine should break down and require repairs.